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how to set up contact us page on shopify

How to create a contact us page || Shopify Help Center In this video, we are going to show you how t

Shopify Help Center

Updated on Feb 11,2023

How to create a contact us page || Shopify Help Center

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How to create a contact us page || Shopify Help Center

In this video, we are going to show you how to add a contact us page to a modern, online,store 2.0 theme.,Before we get started, it's important to highlight that contact forms can be one of the most,effective methods for converting shoppers into customers.,This is why most successful stores have a contact form or email for customers listed,on their website - it can help build relationships with customers and drive sales!,There are two main ways merchants typically use contact forms - by customizing the existing,,default contact us page, or by adding a contact form to an existing page.,To customize the default contact us page, start on the Shopify admin and click "Online,store".,Click "Customize" to go into your theme editor.,From here, use the page selector dropdown menu to go to "Pages", then select "contact".,If you don't see a contact page listed here, then check out the resources on how to create,a new page, linked in the description below.,This contact page is built into all modern stores, and can be customized using the sidebar.,Many Shopify stores include include a section with frequently asked questions included.,When you're done customizing the page, click "save".,To add a contact form to an existing page, click "Online store" from your shopify admin.,Click "Customize" to go into your theme editor.,From here, you can navigate to the page that you want to customize, or you can use the,page selector dropdown menu.,Once you're on the page that you want to add a contact form to, click "Add section" in,the sidebar.,Click "Contact form" to add it to the page.,You can customize the options in the sidebar.,If you don't see the option to add a "Contact form" section in your theme, then you may,be using a paid, party theme, or an older non-Online Store 2.0 theme.,To explore and learn more about Online store 2.0 themes, check out the resources linked,in the description below.,With your pages customized, the final step is making it easy for customers to access.,We can do this by adding it to our store's navigation.,To create this link, start on the Shopify admin, and click "Online store".,Next, click “Navigation”.,Here you'll see any existing menus that you have set up.,In our example, we're going to add our page to the footer menu.,From within the menu, click "Add menu item".,Here you can enter a custom title, and add a link to your page.,Once selected, click "add".,The contact us page will be added to the list of links in your footer.,You can rearrange the order of the links to appear in the order that you like.,To do this, click and hold the six dot icon and move the link up or down to rearrange,the order.,Once you are happy with the position, click "Save".,You now know how to create, customize, and add a contact page to your navigation.,If you run into any issues, check out the resources linked in the description below.,Thank you for watching!

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